Frequently Asked Questions:

Gone are the days when a trip to the symphony meant a specific dress code and a degree in musicology. Here are a few pointers for newbies, seasoned attendees, and everyone in-between.

Can I get a refund?

Onstage Ogden does not offer refunds except in the case of cancellation or reschedule by the organization, venue, or artist. Generally, Onstage Ogden does not offer ticket exchanges. However, current subscribers may exchange their tickets beginning when individual performances have gone on sale to the general public until 48 hours in advance of the scheduled event. Prior to a performance, you may also donate your ticket for a tax deduction.

For more detailed information about ticketing, please visit our Ticketing Policy page.

What are the age ranges for tickets?

All attendees must have a ticket to the concert. No babes in arms. This means everyone must have their own ticket regardless of age.

Adults: age 18 and over

Youth: age 17 and under

Students: any age with valid student ID

View our full ticketing policy here

Are all Onstage Ogden ticket prices the same?

Ticket prices are determined by a number of factors including venue, location in the auditorium, and availability. They are subject to change, so be sure to purchase tickets when you see them at the price you would like to pay.

What should I wear?

Business casual or smart casual attire are good starting points but there is no standard. We encourage concertgoers to dress comfortably.

When do I clap?

If you are at the symphony, there are a few times to clap: When the concertmaster comes out, when the guest artist comes out, and when the conductor comes out. During the performance, applause should be held until music stops, and the conductor has lowered their arm, and turned toward the audience.


A good hint during chamber music performances is to watch if the string players drop their bows from the strings or if wind players take their instruments away from their lips. This is usually done as a group, and indicates the end of the piece.


Dance concerts have a bit more flexibility. It is ok to clap in appreciation of a particular soloist, even if they are still dancing. At the end of a piece, the entire company will come on stage and bow.


When in doubt, let the rest of the audience take the lead!

What time should I arrive?

The box office opens 1 hour before each concert. If you already have tickets, a good time to be seated is 10 to 15 minutes before each performance.

How long is the concert?

Our concerts last approximately 90 minutes to 2 hours, including intermission. Please contact our office at 801-399-9214 if you have questions about particular performance.

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